From the first message to the courier
- 1
The bot answers and takes the order
Questions about sizes, prices and delivery get an answer in seconds. Your team sees every chat and can take over at any moment.
- 2
The order appears in the app
Product, size, address, phone and delivery, all filled in from the conversation. No copying from chats.
- 3
A person confirms the money
The bot puts the payment screenshot next to the order and checks the amount. Your staff confirm it with one tap.
- 4
Pack, scan, send
The warehouse sees what to pack and what to send today. Scan the item, hand it to Wolt or the courier, and the customer gets the tracking link.